Privacy Policy
How Coventry Wellness collects, uses and protects your personal data.
Last updated: 22 July 2026
Coventry Wellness Ltd ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information about you when you visit https://flourishyrligame.world/ (the "Website") or place an order with us.
We are the data controller for your personal data. We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Coventry Wellness Ltd
14 Broadgate Lane, Coventry, CV1 1AB, United Kingdom
Company No. / VAT: 08927451 · GB892745123
Email: info@flourishyrligame.world
Telephone: +44-24-7654-2183
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
| Category | Examples | Source |
|---|---|---|
| Identity data | First name, last name | You provide directly via order or contact form |
| Contact data | Telephone number, email address | You provide directly |
| Order data | Product ordered, price, SKU, UTM / GCLID tracking parameters | Order form submission |
| Technical data | IP address, browser type, device type, pages visited, time on site, referring URL | Automatically via server logs and analytics cookies (if consented) |
| Communications data | Content of messages sent via our contact form | You provide directly |
We do not collect special category data (health, biometric, etc.) through this Website.
3. How We Use Your Personal Data
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Processing and fulfilling your order | Article 6(1)(b) - performance of a contract |
| Responding to enquiries via the contact form | Article 6(1)(b) - pre-contractual steps; or Article 6(1)(f) - legitimate interests |
| Sending order confirmation and delivery communications | Article 6(1)(b) - performance of a contract |
| Processing returns and refunds | Article 6(1)(b) - performance of a contract; Article 6(1)(c) - legal obligation |
| Website analytics (understanding how the site is used) | Article 6(1)(a) - consent (via cookie banner) |
| Marketing and advertising measurement | Article 6(1)(a) - consent (via cookie banner) |
| Fraud prevention and security | Article 6(1)(f) - legitimate interests |
| Compliance with legal obligations | Article 6(1)(c) - legal obligation |
4. Cookies and Tracking
We use cookies and similar technologies on this Website. For full details of the cookies we use, their purpose, duration and how to control them, please see our Cookie Policy.
We implement Google Consent Mode v2. Analytics and advertising cookies are not loaded until you provide explicit consent via our cookie banner. You may withdraw consent at any time by clicking "Manage Settings" in the cookie banner.
5. Sharing Your Personal Data
We do not sell your personal data. We may share your data with the following categories of recipients, only where necessary:
- Order fulfilment and logistics partners - to dispatch and deliver your order within the UK.
- Payment processors - to handle order transactions securely.
- Analytics service providers - such as Google Analytics, where you have consented to analytics cookies.
- Advertising platforms - such as Google Ads, where you have consented to marketing cookies.
- Legal and regulatory authorities - where required by law or to defend legal claims.
All third-party service providers are required to process your data only on our instructions and in compliance with applicable data protection law.
6. International Transfers
Some of our service providers (for example, Google) may process data outside the UK or the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or standard contractual clauses approved by the ICO, as applicable.
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Order and transaction records | 7 years (UK tax and accounting obligations) |
| Contact form enquiries | 2 years from last contact |
| Analytics data | As per service provider settings (typically 14 months for GA4) |
| Cookie consent records | 13 months from consent |
We will delete or anonymise your data sooner if you exercise your right to erasure, subject to legal retention obligations.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access - to obtain a copy of the personal data we hold about you.
- Right to rectification - to have inaccurate data corrected.
- Right to erasure ("right to be forgotten") - to request deletion of your data, subject to legal retention obligations.
- Right to restriction of processing - to limit how we use your data in certain circumstances.
- Right to data portability - to receive your data in a structured, machine-readable format.
- Right to object - to object to processing based on legitimate interests or for direct marketing.
- Rights related to automated decision-making - we do not carry out solely automated decision-making that produces legal or similarly significant effects.
- Right to withdraw consent - where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at info@flourishyrligame.world. We will respond within 30 calendar days. We may need to verify your identity before processing your request.
9. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority:
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO - please contact us first at info@flourishyrligame.world.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our Website is served over HTTPS. Access to personal data is restricted to personnel who need it to perform their duties.
No method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us.
11. Children's Privacy
Our Website and products are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
12. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. We encourage you to review this policy periodically. Continued use of the Website after changes are posted constitutes your acceptance of the updated policy.
14. Contact Us
For any questions, requests or concerns regarding this Privacy Policy or our data practices, please contact:
Coventry Wellness Ltd · 14 Broadgate Lane, Coventry, CV1 1AB, UK
Email: info@flourishyrligame.world · Tel: +44-24-7654-2183